{"id":2702,"date":"2021-10-01T12:12:00","date_gmt":"2021-10-01T19:12:00","guid":{"rendered":"https:\/\/latchel.ticksites.com\/wp2\/?p=2702"},"modified":"2021-11-08T11:37:42","modified_gmt":"2021-11-08T18:37:42","slug":"problem-locations-settings-assistant-adding-a-new-setting-from-the-work-order-page","status":"publish","type":"post","link":"https:\/\/latchel.ticksites.com\/wp2\/problem-locations-settings-assistant-adding-a-new-setting-from-the-work-order-page\/","title":{"rendered":"Problem\/Locations Settings Assistant – Adding a New Setting From the Work Order Page"},"content":{"rendered":"
<\/i><\/span>
\n
\n

This workflow allows you to recognize and create severity settings for problem\/location combinations that have not previously been set. The workflow can be accessed from any work order page.<\/span><\/p>\n<\/div>\n<\/div><\/span><\/div><\/div>\n

Step-By-Step Guide<\/h2>\n

When a Work Order is created and there is no severity setting for that problem\/location combination, the work order will default to “Needs PM Approval” and a severity setting will need to be applied for this to not recur in the future. To set this up, follow the instructions below:\u00a0<\/span><\/p>\n

Step 1).<\/strong> You will see a\u00a0yellow warning box with the text \u201cNo setting yet for this problem\/location<\/strong>\u201d and a call-to-action button that says, \u201cSet Now<\/strong>\u201d. Click on the “Set Now<\/strong>\u201d button.\u00a0<\/span><\/p>\n

\"\"<\/p>\n

Step 2). <\/strong>Once clicked, a settings modal will appear with a default setting of \u201cApproval Required<\/strong>\u201d. From there, you can decide if you want the job to be Resident Responsible or if your PM company is responsible for the job, you can set a severity for the job to: Normal, Urgent, or Emergency.\u00a0<\/span><\/p>\n

\"\"<\/p>\n

Step 3). <\/strong>Click “Next”<\/strong><\/span><\/p>\n

\"\"<\/p>\n

Step 4). <\/strong>From here, you\u2019ll decide where<\/em> you want to apply this setting. Click here<\/a> to revisit our inheritance settings to help you in deciding where to apply this setting. Note: this setting is only applied to future jobs.<\/strong><\/span><\/p>\n

\"\"<\/p>\n

Step 5). <\/strong>Click “Save<\/strong>“<\/span><\/p>\n

\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

Step-By-Step Guide When a Work Order is created and there…<\/p>\n","protected":false},"author":12,"featured_media":2738,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[353],"tags":[],"yoast_head":"\nProblem\/Locations Settings Assistant - Adding a New Setting From the Work Order Page | Latchel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/latchel.ticksites.com\/wp2\/problem-locations-settings-assistant-adding-a-new-setting-from-the-work-order-page\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Problem\/Locations Settings Assistant - Adding a New Setting From the Work Order Page | Latchel\" \/>\n<meta property=\"og:description\" content=\"Step-By-Step Guide When a Work Order is created and there…\" \/>\n<meta property=\"og:url\" content=\"https:\/\/latchel.ticksites.com\/wp2\/problem-locations-settings-assistant-adding-a-new-setting-from-the-work-order-page\/\" \/>\n<meta property=\"og:site_name\" content=\"Latchel\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/latchel\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-10-01T19:12:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-08T18:37:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2021\/10\/Splash-Image-1024x576.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@latcheldotcom\" \/>\n<meta name=\"twitter:site\" content=\"@latcheldotcom\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jennifer Folch\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/#organization\",\"name\":\"Latchel\",\"url\":\"https:\/\/latchel.ticksites.com\/wp2\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/latchel\/\",\"https:\/\/www.instagram.com\/latchel_inc\/\",\"https:\/\/www.linkedin.com\/company\/latchel\/\",\"https:\/\/www.youtube.com\/channel\/UCekTJLAs-2dfK4Z_V-ZLjfQ\",\"https:\/\/twitter.com\/latcheldotcom\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2020\/03\/Latchel-New-Logo-Favicon.png\",\"contentUrl\":\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2020\/03\/Latchel-New-Logo-Favicon.png\",\"width\":172,\"height\":172,\"caption\":\"Latchel\"},\"image\":{\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/#website\",\"url\":\"https:\/\/latchel.ticksites.com\/wp2\/\",\"name\":\"Latchel\",\"description\":\"24\/7 Maintenance Made Easy\",\"publisher\":{\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/latchel.ticksites.com\/wp2\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/problem-locations-settings-assistant-adding-a-new-setting-from-the-work-order-page\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2021\/10\/Splash-Image.png\",\"contentUrl\":\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2021\/10\/Splash-Image.png\",\"width\":1920,\"height\":1080},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/problem-locations-settings-assistant-adding-a-new-setting-from-the-work-order-page\/#webpage\",\"url\":\"https:\/\/latchel.ticksites.com\/wp2\/problem-locations-settings-assistant-adding-a-new-setting-from-the-work-order-page\/\",\"name\":\"Problem\/Locations Settings Assistant - 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