{"id":2395,"date":"2021-01-14T19:43:18","date_gmt":"2021-01-15T02:43:18","guid":{"rendered":"https:\/\/latchel.ticksites.com\/wp2\/?p=2395"},"modified":"2021-01-22T11:01:30","modified_gmt":"2021-01-22T18:01:30","slug":"how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both","status":"publish","type":"post","link":"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/","title":{"rendered":"How To Specify If Your Service Provider Handles Emergencies, Non-Emergencies, Or Both"},"content":{"rendered":"<div class=\"fusion-alert alert custom alert-custom fusion-alert-left \" style=\"background-color:#e9f3f6;color:# 1d1934;border-color:# 1d1934;border-width:2px;\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"fa-lg fa-info-circle fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">When prioritizing your preferred service providers, you can specify if Latchel should contact the service provider for emergencies, non-emergencies, or both!<\/span><\/div><\/div>\n<h1 id=\"id-(CustomerGuide)HowtoRemovePropertiesandAddProperties-Content\" data-fontsize=\"46\" data-lineheight=\"64\">Content<\/h1>\n<ul>\n<li><span class=\"toc-item-body\" data-outline=\"1\">Objective<\/span><\/li>\n<li><span class=\"toc-item-body\" data-outline=\"2\">Content<\/span>\n<ul>\n<li><span class=\"toc-item-body\" data-outline=\"2.2\">Step-by-Step Guide<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2 data-fontsize=\"26\" data-lineheight=\"39\"><strong>Step-by-Step Guide<\/strong><\/h2>\n<p><img class=\"alignnone size-full wp-image-2396\" src=\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2021\/01\/Vendor-job-type-settings.gif\" alt=\"\" width=\"930\" height=\"776\" \/><\/p>\n<p><strong>Step 1.<\/strong>\u00a0Click on\u00a0<strong>People<\/strong>\u00a0from the top navigation menu.<\/p>\n<p><strong>Step 2.<\/strong>\u00a0Click on\u00a0<strong>Vendors<\/strong>.<\/p>\n<p><strong>Step 3.<\/strong>\u00a0From the\u00a0<strong>Categories &amp; Prioritization<\/strong>\u00a0page, you will see a list of your prioritized service providers. Click on the ellipsis next to the service provider.<\/p>\n<p><strong>Step 4.<\/strong>\u00a0Click on\u00a0<strong>Edit Settings<\/strong>.<\/p>\n<p><strong>Step 5.<\/strong> From here, you can modify if the service provider should be contacted for Emergency jobs, Non-emergency jobs, or both. Select your preference from the drop-down list nested under the text, &#8220;<label><em>Should the vendor be contacted for Emergency jobs?<\/em>&#8220;.<\/label><\/p>\n<p><i data-stringify-type=\"italic\">Please note, this setting is modifiable for the service provider and each trade (skill category) they are assigned to. Meaning, if you have a service provider that is prioritized for Appliance jobs and HVAC jobs, you will need to modify the job severity setting for the service provider under the Appliance skill category <\/i><b data-stringify-type=\"bold\"><i data-stringify-type=\"italic\">AND<\/i><\/b><i data-stringify-type=\"italic\">\u00a0the HVAC skill category.\u00a0<\/i><b data-stringify-type=\"bold\"><i data-stringify-type=\"italic\">This setting does not carry over to additional skill categories the service provider might be assigned to.<\/i><\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Content Objective Content Step-by-Step Guide Step-by-Step Guide Step 1.\u00a0Click on\u00a0People\u00a0from&hellip;<\/p>\n","protected":false},"author":12,"featured_media":786,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[353],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Specify If Your Service Provider Handles Emergencies, Non-Emergencies, Or Both | Latchel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Specify If Your Service Provider Handles Emergencies, Non-Emergencies, Or Both | Latchel\" \/>\n<meta property=\"og:description\" content=\"Content Objective Content Step-by-Step Guide Step-by-Step Guide Step 1.\u00a0Click on\u00a0People\u00a0from&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/\" \/>\n<meta property=\"og:site_name\" content=\"Latchel\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/latchel\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-01-15T02:43:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-01-22T18:01:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/08\/latchel-DBI-v1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@latcheldotcom\" \/>\n<meta name=\"twitter:site\" content=\"@latcheldotcom\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jennifer Folch\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/#organization\",\"name\":\"Latchel\",\"url\":\"https:\/\/latchel.ticksites.com\/wp2\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/latchel\/\",\"https:\/\/www.instagram.com\/latchel_inc\/\",\"https:\/\/www.linkedin.com\/company\/latchel\/\",\"https:\/\/www.youtube.com\/channel\/UCekTJLAs-2dfK4Z_V-ZLjfQ\",\"https:\/\/twitter.com\/latcheldotcom\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2020\/03\/Latchel-New-Logo-Favicon.png\",\"contentUrl\":\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2020\/03\/Latchel-New-Logo-Favicon.png\",\"width\":172,\"height\":172,\"caption\":\"Latchel\"},\"image\":{\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/#website\",\"url\":\"https:\/\/latchel.ticksites.com\/wp2\/\",\"name\":\"Latchel\",\"description\":\"24\/7 Maintenance Made Easy\",\"publisher\":{\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/latchel.ticksites.com\/wp2\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/08\/latchel-DBI-v1.jpg\",\"contentUrl\":\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/08\/latchel-DBI-v1.jpg\",\"width\":1000,\"height\":707},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#webpage\",\"url\":\"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/\",\"name\":\"How To Specify If Your Service Provider Handles Emergencies, Non-Emergencies, Or Both | Latchel\",\"isPartOf\":{\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#primaryimage\"},\"datePublished\":\"2021-01-15T02:43:18+00:00\",\"dateModified\":\"2021-01-22T18:01:30+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/latchel.ticksites.com\/wp2\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How To Specify If Your Service Provider Handles Emergencies, Non-Emergencies, Or Both\"}]},{\"@type\":\"Article\",\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#webpage\"},\"author\":{\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/#\/schema\/person\/32c06d1b8d0946b6e5f634b5059e83d2\"},\"headline\":\"How To Specify If Your Service Provider Handles Emergencies, Non-Emergencies, Or Both\",\"datePublished\":\"2021-01-15T02:43:18+00:00\",\"dateModified\":\"2021-01-22T18:01:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#webpage\"},\"wordCount\":244,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/#organization\"},\"image\":{\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/08\/latchel-DBI-v1.jpg\",\"articleSection\":[\"Latchel PM Knowledge Base\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#respond\"]}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/#\/schema\/person\/32c06d1b8d0946b6e5f634b5059e83d2\",\"name\":\"Jennifer Folch\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/latchel.ticksites.com\/wp2\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/471e209c0ffde614fa5db75a0fe6ac77?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/471e209c0ffde614fa5db75a0fe6ac77?s=96&d=mm&r=g\",\"caption\":\"Jennifer Folch\"},\"url\":\"https:\/\/latchel.ticksites.com\/wp2\/author\/jennifer-folch\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How To Specify If Your Service Provider Handles Emergencies, Non-Emergencies, Or Both | Latchel","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/","og_locale":"en_US","og_type":"article","og_title":"How To Specify If Your Service Provider Handles Emergencies, Non-Emergencies, Or Both | Latchel","og_description":"Content Objective Content Step-by-Step Guide Step-by-Step Guide Step 1.\u00a0Click on\u00a0People\u00a0from&hellip;","og_url":"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/","og_site_name":"Latchel","article_publisher":"https:\/\/www.facebook.com\/latchel\/","article_published_time":"2021-01-15T02:43:18+00:00","article_modified_time":"2021-01-22T18:01:30+00:00","og_image":[{"width":1000,"height":707,"url":"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/08\/latchel-DBI-v1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_creator":"@latcheldotcom","twitter_site":"@latcheldotcom","twitter_misc":{"Written by":"Jennifer Folch","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Organization","@id":"https:\/\/latchel.ticksites.com\/wp2\/#organization","name":"Latchel","url":"https:\/\/latchel.ticksites.com\/wp2\/","sameAs":["https:\/\/www.facebook.com\/latchel\/","https:\/\/www.instagram.com\/latchel_inc\/","https:\/\/www.linkedin.com\/company\/latchel\/","https:\/\/www.youtube.com\/channel\/UCekTJLAs-2dfK4Z_V-ZLjfQ","https:\/\/twitter.com\/latcheldotcom"],"logo":{"@type":"ImageObject","@id":"https:\/\/latchel.ticksites.com\/wp2\/#logo","inLanguage":"en-US","url":"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2020\/03\/Latchel-New-Logo-Favicon.png","contentUrl":"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2020\/03\/Latchel-New-Logo-Favicon.png","width":172,"height":172,"caption":"Latchel"},"image":{"@id":"https:\/\/latchel.ticksites.com\/wp2\/#logo"}},{"@type":"WebSite","@id":"https:\/\/latchel.ticksites.com\/wp2\/#website","url":"https:\/\/latchel.ticksites.com\/wp2\/","name":"Latchel","description":"24\/7 Maintenance Made Easy","publisher":{"@id":"https:\/\/latchel.ticksites.com\/wp2\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/latchel.ticksites.com\/wp2\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"ImageObject","@id":"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#primaryimage","inLanguage":"en-US","url":"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/08\/latchel-DBI-v1.jpg","contentUrl":"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/08\/latchel-DBI-v1.jpg","width":1000,"height":707},{"@type":"WebPage","@id":"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#webpage","url":"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/","name":"How To Specify If Your Service Provider Handles Emergencies, Non-Emergencies, Or Both | Latchel","isPartOf":{"@id":"https:\/\/latchel.ticksites.com\/wp2\/#website"},"primaryImageOfPage":{"@id":"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#primaryimage"},"datePublished":"2021-01-15T02:43:18+00:00","dateModified":"2021-01-22T18:01:30+00:00","breadcrumb":{"@id":"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/latchel.ticksites.com\/wp2\/"},{"@type":"ListItem","position":2,"name":"How To Specify If Your Service Provider Handles Emergencies, Non-Emergencies, Or Both"}]},{"@type":"Article","@id":"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#article","isPartOf":{"@id":"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#webpage"},"author":{"@id":"https:\/\/latchel.ticksites.com\/wp2\/#\/schema\/person\/32c06d1b8d0946b6e5f634b5059e83d2"},"headline":"How To Specify If Your Service Provider Handles Emergencies, Non-Emergencies, Or Both","datePublished":"2021-01-15T02:43:18+00:00","dateModified":"2021-01-22T18:01:30+00:00","mainEntityOfPage":{"@id":"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#webpage"},"wordCount":244,"commentCount":0,"publisher":{"@id":"https:\/\/latchel.ticksites.com\/wp2\/#organization"},"image":{"@id":"https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#primaryimage"},"thumbnailUrl":"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/08\/latchel-DBI-v1.jpg","articleSection":["Latchel PM Knowledge Base"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/latchel.ticksites.com\/wp2\/how-to-specify-if-your-service-provider-handles-emergencies-non-emergencies-or-both\/#respond"]}]},{"@type":"Person","@id":"https:\/\/latchel.ticksites.com\/wp2\/#\/schema\/person\/32c06d1b8d0946b6e5f634b5059e83d2","name":"Jennifer Folch","image":{"@type":"ImageObject","@id":"https:\/\/latchel.ticksites.com\/wp2\/#personlogo","inLanguage":"en-US","url":"https:\/\/secure.gravatar.com\/avatar\/471e209c0ffde614fa5db75a0fe6ac77?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/471e209c0ffde614fa5db75a0fe6ac77?s=96&d=mm&r=g","caption":"Jennifer Folch"},"url":"https:\/\/latchel.ticksites.com\/wp2\/author\/jennifer-folch\/"}]}},"_links":{"self":[{"href":"https:\/\/latchel.ticksites.com\/wp2\/wp-json\/wp\/v2\/posts\/2395"}],"collection":[{"href":"https:\/\/latchel.ticksites.com\/wp2\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/latchel.ticksites.com\/wp2\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/latchel.ticksites.com\/wp2\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/latchel.ticksites.com\/wp2\/wp-json\/wp\/v2\/comments?post=2395"}],"version-history":[{"count":0,"href":"https:\/\/latchel.ticksites.com\/wp2\/wp-json\/wp\/v2\/posts\/2395\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/latchel.ticksites.com\/wp2\/wp-json\/wp\/v2\/media\/786"}],"wp:attachment":[{"href":"https:\/\/latchel.ticksites.com\/wp2\/wp-json\/wp\/v2\/media?parent=2395"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/latchel.ticksites.com\/wp2\/wp-json\/wp\/v2\/categories?post=2395"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/latchel.ticksites.com\/wp2\/wp-json\/wp\/v2\/tags?post=2395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}