{"id":1520,"date":"2020-06-02T11:03:24","date_gmt":"2020-06-02T18:03:24","guid":{"rendered":"https:\/\/latchel.ticksites.com\/wp2\/?p=1520"},"modified":"2021-06-03T14:38:57","modified_gmt":"2021-06-03T21:38:57","slug":"comprehensive-work-order-guide","status":"publish","type":"post","link":"https:\/\/latchel.ticksites.com\/wp2\/comprehensive-work-order-guide\/","title":{"rendered":"Comprehensive Work Order Guide"},"content":{"rendered":"<div class=\"fusion-alert alert custom alert-custom fusion-alert-left \" style=\"background-color:#e9f3f6;color:# 1d1934;border-color:# 1d1934;border-width:2px;\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"fa-lg fa-info-circle fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\"><p>There are several detail fields that reflect on a Work Order, several can be updated while it\u2019s in progress. This overview links to individual training guides for each field and how to update them on a case-by-case basis. Changed details are updated in real-time for all users who have access to a Work Order.<\/p>\n<p><strong>NOTE: You will not be able to update several of the following fields when a Work Order is in Waiting for PM or Pending status. You must first <a href=\"https:\/\/latchel.ticksites.com\/wp2\/take-action-when-work-order-is-placed-on-hold\/\">take action<\/a> to move the work order forward.<\/strong><\/p><\/span><\/div><\/div>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Maintenance Request Severity Levels<\/strong>\n<ul>\n<li><a href=\"https:\/\/latchel.ticksites.com\/wp2\/pre-approval-severity-and-responsibility-settings\/\"><span style=\"font-weight: 400;\">Severity levels of maintenance requests in Latchel<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong>Approved Budget<\/strong>\n<ul>\n<li><a href=\"https:\/\/latchel.ticksites.com\/wp2\/how-to-update-the-approved-budget-on-an-active-work-order\/\">How to update the approved budget on an active Work Order<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong>Skill Required<\/strong>\n<ul>\n<li><a href=\"https:\/\/latchel.ticksites.com\/wp2\/how-to-update-the-skill-required-for-a-work-order\/\">How to update the skill required for a Work Order<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong>Mandatory Toggle<\/strong>\n<ul>\n<li><a href=\"https:\/\/latchel.ticksites.com\/wp2\/how-to-set-a-work-order-as-mandatory\/\">How to set a Work Order as mandatory<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong>Description Modal<\/strong>\n<ul>\n<li><a href=\"https:\/\/latchel.ticksites.com\/wp2\/how-to-update-or-add-a-work-order-description\/\">How to update or add to the Description<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong>Property Modal<\/strong>\n<ul>\n<li><a href=\"https:\/\/latchel.ticksites.com\/wp2\/how-to-change-the-property-on-a-work-order\/\">How to change the Property on a Work Order<\/a><\/li>\n<li><a href=\"https:\/\/latchel.ticksites.com\/wp2\/how-to-provide-permission-to-enter-for-a-work-order\/\">How to Provide Permission to Enter<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong>Resident Modal\u00a0<\/strong>\n<ul>\n<li><a href=\"https:\/\/latchel.ticksites.com\/wp2\/how-to-change-the-primary-resident-on-a-work-order\/\">How to Change the Resident on a Work Order<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong>Vendor Modal<\/strong>\n<ul>\n<li><a href=\"https:\/\/latchel.ticksites.com\/wp2\/how-to-assign-a-vendor-to-a-work-order\/\">How to assign a Vendor to a Work Order<\/a><\/li>\n<li><a href=\"https:\/\/latchel.ticksites.com\/wp2\/how-to-change-the-vendor-on-a-work-order\/\">How to change the Vendor on a Work Order<\/a><\/li>\n<li><a href=\"https:\/\/latchel.ticksites.com\/wp2\/how-to-add-or-update-vendor-instructions-on-a-work-order\/\">How to Add or update Vendor Instructions on a Work Order<\/a><\/li>\n<li><a href=\"https:\/\/latchel.ticksites.com\/wp2\/how-to-lock-in-a-vendor-on-a-work-order\/\">How to Lock-in a Vendor on a Work Order<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong>More work order related guides:<\/strong>\n<ul>\n<li><a class=\"c-link c-message_attachment__title_link\" href=\"https:\/\/latchel.ticksites.com\/wp2\/blog\/how-to-place-a-work-order-on-hold\/\" target=\"_blank\" rel=\"noreferrer noopener\" data-qa=\"message_attachment_title_link\"><span dir=\"auto\">How to Place a Work Order On Hold<\/span><\/a><\/li>\n<li><a class=\"c-link c-message_attachment__title_link\" href=\"https:\/\/latchel.ticksites.com\/wp2\/blog\/take-action-when-work-order-is-placed-on-hold\/\" target=\"_blank\" rel=\"noreferrer noopener\" data-qa=\"message_attachment_title_link\"><span dir=\"auto\">How to take action when a work order is placed on hold<\/span><\/a><\/li>\n<li><a class=\"c-link c-message_attachment__title_link\" href=\"https:\/\/latchel.ticksites.com\/wp2\/blog\/how-to-cancel-a-work-order\/\" target=\"_blank\" rel=\"noreferrer noopener\" data-qa=\"message_attachment_title_link\"><span dir=\"auto\">How to Cancel a Work Order<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Maintenance Request Severity Levels Severity levels of maintenance requests&hellip;<\/p>\n","protected":false},"author":12,"featured_media":786,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[353],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Comprehensive Work Order Guide | Latchel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/latchel.ticksites.com\/wp2\/comprehensive-work-order-guide\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comprehensive Work Order Guide | Latchel\" \/>\n<meta property=\"og:description\" content=\"&nbsp; Maintenance Request Severity Levels Severity levels of maintenance requests&hellip;\" \/>\n<meta property=\"og:url\" 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