{"id":1236,"date":"2020-01-14T15:23:21","date_gmt":"2020-01-14T22:23:21","guid":{"rendered":"https:\/\/latchel.ticksites.com\/wp2\/?p=1236"},"modified":"2021-02-15T10:09:43","modified_gmt":"2021-02-15T17:09:43","slug":"how-to-set-up-owner-communication","status":"publish","type":"post","link":"https:\/\/latchel.ticksites.com\/wp2\/how-to-set-up-owner-communication\/","title":{"rendered":"How to Set Up Owner Communication"},"content":{"rendered":"
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Latchel allows you to integrate your Google Gmail account so that you can automatically send new work order notifications and non-emergency budget and\/or work order approval notifications to your owners. These email notifications send through your own email account so that owners see the email coming from YOU instead of Latchel. Any responses from the owners will also go to your email.<\/p>\n

Inside the email, owners can click a button to automatically approve work if you have budget approval or new work order approval notification turned on for that owner (see example emails at the end of this guide). To enable notifications to owners, you must first integrate your Google Gmail account then create owner profiles on each property.<\/p>\n

Once your owners are added, you can go to the owner\u2019s profile and select from 3 types of notifications:<\/p>\n

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  1. Notification when a maintenance request is created.<\/li>\n
  2. Notification for work approval when a maintenance request is created. This happens before a work order is ever sent to a service provider.<\/li>\n
  3. Notification for a budget approval when a work order goes over the normal hard budget limit.<\/li>\n<\/ol><\/span><\/div><\/div>\n

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