{"id":1165,"date":"2020-01-22T10:21:03","date_gmt":"2020-01-22T17:21:03","guid":{"rendered":"https:\/\/latchel.ticksites.com\/wp2\/?p=1165"},"modified":"2020-01-22T10:21:03","modified_gmt":"2020-01-22T17:21:03","slug":"how-to-add-additional-users-to-your-latchel-account","status":"publish","type":"post","link":"https:\/\/latchel.ticksites.com\/wp2\/how-to-add-additional-users-to-your-latchel-account\/","title":{"rendered":"How to Add Additional Users to your Latchel Account"},"content":{"rendered":"<div class=\"fusion-alert alert custom alert-custom fusion-alert-left \" style=\"background-color:#e9e9ea;color:#2d3047;border-color:#2d3047;border-width:2px;\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"fa-lg fa-info-circle fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\"><span style=\"font-weight: 400;\">You may add multiple people to your Latchel account. All account members (or users) will be able to login to the Latchel portal to see work order statuses. This guide will walk you through how to add a new user to your account.<\/span><\/span><\/div><\/div>\n<h1 id=\"id-(CustomerGuide)HowtoRemovePropertiesandAddProperties-Content\">Content<\/h1>\n<ul>\n<li><span class=\"toc-item-body\" data-outline=\"1\">Objective<\/span><\/li>\n<li><span class=\"toc-item-body\" data-outline=\"2\">Content<\/span>\n<ul>\n<li><span class=\"toc-item-body\" data-outline=\"2.2\">Step-by-Step Guide<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Step-by-Step Guide<\/h2>\n<p>Step 1. Log in to <a href=\"\/\/latchel.atlassian.net\/wiki\/stage.latchel.com\/login\">Latchel.<\/a><\/p>\n<p>Step 2.\u00a0Click on your initials or profile picture in the upper right-hand corner of the dashboard, select <strong>Account Settings.<\/strong><\/p>\n<p><img class=\"alignnone wp-image-935\" src=\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/11\/Screen-Shot-2019-10-23-at-10-18-09-AM-2.png\" alt=\"\" width=\"446\" height=\"154\" srcset=\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/11\/Screen-Shot-2019-10-23-at-10-18-09-AM-2-200x69.png 200w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/11\/Screen-Shot-2019-10-23-at-10-18-09-AM-2-300x104.png 300w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/11\/Screen-Shot-2019-10-23-at-10-18-09-AM-2.png 388w\" sizes=\"(max-width: 446px) 100vw, 446px\" \/><\/p>\n<p>Step 3. Click on the <strong>Users<\/strong> tab, then <strong>+ New User.<\/strong><\/p>\n<p><img class=\"alignnone wp-image-1166\" src=\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6-02-38-PM.png\" alt=\"\" width=\"749\" height=\"246\" srcset=\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6-02-38-PM-200x66.png 200w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6-02-38-PM-300x98.png 300w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6-02-38-PM-400x131.png 400w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6-02-38-PM-600x197.png 600w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6-02-38-PM-768x252.png 768w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6-02-38-PM-800x263.png 800w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6-02-38-PM-1024x336.png 1024w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6-02-38-PM-1200x394.png 1200w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6-02-38-PM.png 2230w\" sizes=\"(max-width: 749px) 100vw, 749px\" \/><\/p>\n<p>Step 4. Add the new user&#8217;s name, phone number, and email.\u00a0 Then click <strong>Save<\/strong>.<\/p>\n<p><em><div class=\"fusion-alert alert custom alert-custom fusion-alert-left \" style=\"background-color:#e9e9ea;color:#2d3047;border-color:#2d3047;border-width:2px;\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"fa-lg fa-info-circle fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\"><\/em><em>Please note: Users must have unique email addresses. If the user&#8217;s email is already in Latchel, you will receive an error message when you try to save.<\/span><\/div><\/div><\/em><\/p>\n<p><img class=\"alignnone wp-image-1167\" src=\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6.02.46-PM.png\" alt=\"\" width=\"714\" height=\"375\" srcset=\"https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6.02.46-PM-200x105.png 200w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6.02.46-PM-300x157.png 300w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6.02.46-PM-400x210.png 400w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6.02.46-PM-600x315.png 600w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6.02.46-PM-768x403.png 768w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6.02.46-PM-800x420.png 800w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6.02.46-PM-1024x537.png 1024w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6.02.46-PM-1200x629.png 1200w, https:\/\/latchel.ticksites.com\/wp2\/wp-content\/uploads\/2019\/12\/Screen-Shot-2019-12-26-at-6.02.46-PM.png 1922w\" sizes=\"(max-width: 714px) 100vw, 714px\" \/><\/p>\n<p>Step 5. Latchel automatically sends the new user an email prompting them to create a password for secure access.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Content Objective Content Step-by-Step Guide Step-by-Step Guide Step 1. Log&hellip;<\/p>\n","protected":false},"author":12,"featured_media":786,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[353],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Add Additional Users to your Latchel Account | Latchel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/latchel.ticksites.com\/wp2\/how-to-add-additional-users-to-your-latchel-account\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Add Additional Users to your Latchel Account | Latchel\" \/>\n<meta property=\"og:description\" content=\"Content Objective Content Step-by-Step Guide Step-by-Step Guide Step 1. 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